FAQ

Shipping Policy

Shipping is free within the United States and Canada.

For other countries and regions:

• Orders up to 50 pieces: Shipping fee is $10.
• Orders from 51 to 99 pieces: Shipping fee is $20.
• Orders of 100 pieces or more: Shipping fee is $0.25 per piece.

DDP (Delivered Duty Paid) Shipping

For the countries listed below, we offer DDP (Delivered Duty Paid) shipping. Under this shipping method, customers are not required to handle customs clearance or pay import duties (except for Canada, where local taxes and duties may still apply).

米国 – UPS Express (excluding Alaska and Hawaii)

United Kingdom – Local DPD Express

Europe – UPS Express / DPD Express / DHL Express

European countries eligible for DDP shipping:

Germany, Belgium, Luxembourg, Netherlands, Czech Republic, Poland, Croatia, Slovakia, Slovenia, Finland, Denmark, Sweden, Austria, France, Italy, Hungary, Bulgaria, Lithuania, Estonia, Latvia, Greece, Ireland, Portugal, and Spain.

All EU parcels are processed through our EU logistics hub in Germany to ensure faster customs clearance and stable delivery.

Insurance Policy

Shipping insurance is only available for orders delivered to Europe, the United Kingdom, Japan, and South Korea.

Orders shipped to all other countries and regions are not covered by insurance. ChicVape is not responsible for customs issues, import restrictions, package seizures, shipping delays, loss, damage, or any other shipping-related risks that may occur after the order has been dispatched.

Customers are strongly advised to verify local import regulations and product restrictions before placing an order.

By placing an order, the customer acknowledges and accepts the shipping and insurance policies stated above.

発送時期：

ご注文の発送には、処理と生産に 1 ～ 5 営業日かかります。.

注文ページにアクセスして表示できます https://chicvape.com/my-account/orders/

そして追跡番号は電子メールで送信されます。.
追跡番号は発送確認メールに記載されています。 https://www.17track.net

はい、国際的なクレジットカードの支払いをサポートしています。

注文価格には関税を含むすべての税金が含まれています（カナダを除く）。.

通常、払い戻しは銀行カードに直接返金され、約 3 ～ 15 日かかります。.

ご注文の修正は、配置されている注文から同じ日に午後11:00（PDT.-7 GMT）に許可されています。 [email protected] 変更をリクエストします。.

ご連絡が必要な場合は、メール（[email protected]）私たちに連絡するか、whatappでご連絡ください。.