English 
French 
German 
Swedish 
Spanish 
Italian 
We offer a 7-day return policy, allowing you to request a return within 7 days after receiving your item.
To qualify for a return, your item must be in its original condition, unused, with tags, and in the original packaging. Proof of purchase is also required.
For a return request, please contact us at [email protected].
If your return is approved, we will provide a return shipping label and detailed instructions for sending the package. Please note that returns without prior authorization will not be accepted.
If you have any return-related inquiries, feel free to reach us at [email protected].
Damages and Issues
Please carefully inspect your order upon arrival. If you receive a defective, damaged, or incorrect item, notify us immediately for prompt resolution.
Exceptions / Non-Returnable Items
Certain items cannot be returned, including perishable goods (e.g., food, flowers, plants), custom products (e.g., personalized items), and personal care items (e.g., beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. If you’re uncertain about a specific item, please contact us.
Please note that sale items and gift cards are not eligible for returns.
Exchanges
For an exchange, return the item you have and make a new purchase for the desired item. This is the quickest way to ensure you get what you want.
European Union 14 Day Cooling Off Period
If your merchandise is being shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. The item must be in its original condition, unused, with tags, and in the original packaging. A receipt or proof of purchase is required.
Refunds
Once we receive and inspect your return, we will notify you about the status of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Keep in mind that banks or credit card companies may require additional time to process and post the refund.
If more than 15 business days have passed since your return was approved and you haven’t received the refund, please contact us at [email protected].
Return Shipping Costs
Please note that return shipping costs are the responsibility of the buyer.
