{"id":57,"date":"2019-03-17T15:40:42","date_gmt":"2019-03-17T15:40:42","guid":{"rendered":"https:\/\/goya.everthemes.com\/demo-basic\/?page_id=57"},"modified":"2026-06-16T08:43:33","modified_gmt":"2026-06-16T08:43:33","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/chicvape.com\/es\/preguntas-frecuentes\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><div  class=\"sec_row container-fluid\"><div data-vc-parallax=\"1.5\" class=\"vc_row wpb_row vc_row-fluid no-padding vc_custom_1579287049378 vc_row-has-fill vc_general vc_parallax vc_parallax-content-moving\"><div class=\"wpb_column vc_column_container vc_col-sm-12 et-light-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid max_width\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-6 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element   vc_custom_1562722170105\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h1>Preguntas frecuentes<\/h1>\n<h4>Preguntas m\u00e1s frecuentes<\/h4>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div  class=\"sec_row container\"><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1579116490670\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-offset-1 vc_col-lg-3 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3>Compras b\u00e1sicas<\/h3>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-6 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_tta-container\" data-vc-action=\"collapse\"><div class=\"vc_general vc_tta vc_tta-accordion vc_tta-o-shape-group vc_tta-controls-align-left\" style=\"--vc-tta-spacing: 0px; --vc-tta-gap: 0px;\"><div class=\"vc_tta-panels-container\"><div class=\"vc_tta-panels\"><div class=\"vc_tta-panel vc_active\" id=\"1522322738673-aea3abb5-b800fe1b-0bf9\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><a href=\"#1522322738673-aea3abb5-b800fe1b-0bf9\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">\u00bfQu\u00e9 m\u00e9todos de env\u00edo hay disponibles?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-plus\"><\/i><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Pa\u00edses con los que podemos realizar env\u00edos\u00a0<strong>DDP<\/strong>\u00a0(<strong>Derechos de entrega pagados<\/strong>) M\u00e9todo, que no requiere que usted haga el despacho de aduana y no hay derechos para usted\uff08excepto Canad\u00e1\uff09. Ellos ser\u00e1n enviados de forma segura a usted<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><div class=\"vc_tta-panel\" id=\"1522322738697-88e8c59b-62ccfe1b-0bf9\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><a href=\"#1522322738697-88e8c59b-62ccfe1b-0bf9\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">\u00bfCu\u00e1l es su pol\u00edtica de env\u00edos y devoluciones?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-plus\"><\/i><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p class=\"p1\"><b>Shipping Policy<\/b><\/p>\n<p class=\"p2\">Shipping is free within the United States and Canada.<\/p>\n<p class=\"p2\">For other countries and regions:<\/p>\n<ul class=\"ul1\">\n<li class=\"li2\">Orders up to 50 pieces: Shipping fee is $10.<\/li>\n<li class=\"li2\">Orders from 51 to 99 pieces: Shipping fee is $20.<\/li>\n<li class=\"li2\">Orders of 100 pieces or more: Shipping fee is $0.25 per piece.<\/li>\n<\/ul>\n<p class=\"p1\"><b>DDP (Delivered Duty Paid) Shipping<\/b><\/p>\n<p class=\"p2\">For the countries listed below, we offer DDP (Delivered Duty Paid) shipping. Under this shipping method, customers are not required to handle customs clearance or pay import duties (except for Canada, where local taxes and duties may still apply).<\/p>\n<p class=\"p2\"><b>Estados Unidos<\/b> \u2013 UPS Express (excluding Alaska and Hawaii)<\/p>\n<p class=\"p2\"><b>United Kingdom<\/b> \u2013 Local DPD Express<\/p>\n<p class=\"p2\"><b>Europe<\/b> \u2013 UPS Express \/ DPD Express \/ DHL Express<\/p>\n<p class=\"p2\">European countries eligible for DDP shipping:<\/p>\n<p class=\"p2\">Germany, Belgium, Luxembourg, Netherlands, Czech Republic, Poland, Croatia, Slovakia, Slovenia, Finland, Denmark, Sweden, Austria, France, Italy, Hungary, Bulgaria, Lithuania, Estonia, Latvia, Greece, Ireland, Portugal, and Spain.<\/p>\n<p class=\"p2\">All EU parcels are processed through our EU logistics hub in Germany to ensure faster customs clearance and stable delivery.<\/p>\n<p class=\"p1\"><b>Insurance Policy<\/b><\/p>\n<p class=\"p2\">Shipping insurance is only available for orders delivered to Europe, the United Kingdom, Japan, and South Korea.<\/p>\n<p class=\"p2\">Orders shipped to all other countries and regions are not covered by insurance. ChicVape is not responsible for customs issues, import restrictions, package seizures, shipping delays, loss, damage, or any other shipping-related risks that may occur after the order has been dispatched.<\/p>\n<p class=\"p2\">Customers are strongly advised to verify local import regulations and product restrictions before placing an order.<\/p>\n<p class=\"p2\">By placing an order, the customer acknowledges and accepts the shipping and insurance policies stated above.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Plazo de entrega\uff1a<\/p>\n<table>\n<tbody>\n<tr>\n<td>Pa\u00eds<\/td>\n<td>M\u00e9todo de env\u00edo<\/td>\n<td>Plazo de entrega<\/td>\n<\/tr>\n<tr>\n<td>EE.UU.<\/td>\n<td>Tierra local de UPS<\/td>\n<td>8~15 d\u00edas<\/td>\n<\/tr>\n<tr>\n<td>REINO UNIDO<\/td>\n<td>DPD Express local<\/td>\n<td>7~12 d\u00edas<\/td>\n<\/tr>\n<tr>\n<td>Alemania<\/td>\n<td>UPS\/DPD\/DHL Alemania<\/td>\n<td>8~15 d\u00edas<\/td>\n<\/tr>\n<tr>\n<td>Francia<\/td>\n<td>UPS\/DPD\/DHL Alemania<\/td>\n<td>10~15 d\u00edas<\/td>\n<\/tr>\n<tr>\n<td>B\u00e9lgica<\/td>\n<td>UPS\/DPD\/DHL Alemania<\/td>\n<td>10~15 d\u00edas<\/td>\n<\/tr>\n<tr>\n<td>Luxemburgo<\/td>\n<td>UPS\/DPD\/DHL Alemania<\/td>\n<td>8~15 d\u00edas<\/td>\n<\/tr>\n<tr>\n<td>Pa\u00edses Bajos<\/td>\n<td>UPS\/DPD\/DHL Alemania<\/td>\n<td>10~15 d\u00edas<\/td>\n<\/tr>\n<tr>\n<td>Rep\u00fablica Checa<\/td>\n<td>UPS\/DPD\/DHL Alemania<\/td>\n<td>10~15 d\u00edas<\/td>\n<\/tr>\n<tr>\n<td>Polonia<\/td>\n<td>UPS\/DPD\/DHL Alemania<\/td>\n<td>10~15 d\u00edas<\/td>\n<\/tr>\n<tr>\n<td>Croacia<\/td>\n<td>UPS\/DPD\/DHL Alemania<\/td>\n<td>10~15 d\u00edas<\/td>\n<\/tr>\n<tr>\n<td>Eslovaquia<\/td>\n<td>UPS\/DPD\/DHL Alemania<\/td>\n<td>10~15 d\u00edas<\/td>\n<\/tr>\n<tr>\n<td>Eslovenia<\/td>\n<td>UPS\/DPD\/DHL Alemania<\/td>\n<td>8~15 d\u00edas<\/td>\n<\/tr>\n<tr>\n<td>Finlandia<\/td>\n<td>UPS\/DPD\/DHL Alemania<\/td>\n<td>10~15 d\u00edas<\/td>\n<\/tr>\n<tr>\n<td>Dinamarca<\/td>\n<td>UPS\/DPD\/DHL Alemania<\/td>\n<td>10~15 d\u00edas<\/td>\n<\/tr>\n<tr>\n<td>Suecia<\/td>\n<td>UPS\/DPD\/DHL Alemania<\/td>\n<td>10~15 d\u00edas<\/td>\n<\/tr>\n<tr>\n<td>Austria<\/td>\n<td>UPS\/DPD\/DHL Alemania<\/td>\n<td>10~15 d\u00edas<\/td>\n<\/tr>\n<tr>\n<td>Italia<\/td>\n<td>UPS\/DPD\/DHL Alemania<\/td>\n<td>10~15 d\u00edas<\/td>\n<\/tr>\n<tr>\n<td>Hungr\u00eda<\/td>\n<td>UPS\/DPD\/DHL Alemania<\/td>\n<td>9~15 Days<\/td>\n<\/tr>\n<tr>\n<td>Lituania<\/td>\n<td>UPS\/DPD\/DHL Alemania<\/td>\n<td>10~15 d\u00edas<\/td>\n<\/tr>\n<tr>\n<td>Estonia<\/td>\n<td>UPS\/DPD\/DHL Alemania<\/td>\n<td>12~15 Days<\/td>\n<\/tr>\n<tr>\n<td>Letonia<\/td>\n<td>UPS\/DPD\/DHL Alemania<\/td>\n<td>10~15 d\u00edas<\/td>\n<\/tr>\n<tr>\n<td>Grecia<\/td>\n<td>UPS\/DPD\/DHL Alemania<\/td>\n<td>10~15 d\u00edas<\/td>\n<\/tr>\n<tr>\n<td>Irlanda<\/td>\n<td>UPS\/DPD\/DHL Alemania<\/td>\n<td>10~15 d\u00edas<\/td>\n<\/tr>\n<tr>\n<td>Portugal<\/td>\n<td>UPS\/DPD\/DHL Alemania<\/td>\n<td>8~15 d\u00edas<\/td>\n<\/tr>\n<tr>\n<td>Espa\u00f1a<\/td>\n<td>UPS\/DPD\/DHL Alemania<\/td>\n<td>10~15 d\u00edas<\/td>\n<\/tr>\n<tr>\n<td>EAU (s\u00f3lo Dubai)<\/td>\n<td>L\u00ednea dedicada en Dubai<\/td>\n<td>12~18 d\u00edas<\/td>\n<\/tr>\n<tr>\n<td>Sud\u00e1frica<\/td>\n<td>L\u00ednea espec\u00edfica para Sud\u00e1frica<\/td>\n<td>15~25 d\u00edas<\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><div class=\"vc_tta-panel\" id=\"1522322884722-77aa01b6-d3ecfe1b-0bf9\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><a href=\"#1522322884722-77aa01b6-d3ecfe1b-0bf9\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">\u00bfCu\u00e1ndo se enviar\u00e1 mi pedido?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-plus\"><\/i><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Por favor, espere de 1 a 5 d\u00edas h\u00e1biles de procesamiento y tiempo de producci\u00f3n para que su pedido sea enviado.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><div class=\"vc_tta-panel\" id=\"1693371697749-08421e7a-5f91\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><a href=\"#1693371697749-08421e7a-5f91\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">\u00bfC\u00f3mo puedo hacer el seguimiento de mi pedido?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-plus\"><\/i><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Puede entrar en la p\u00e1gina de pedidos para ver <a href=\"https:\/\/chicvape.com\/es\/mi-cuenta\/ordenes\/\">https:\/\/chicvape.com\/my-account\/orders\/ <\/a><\/p>\n<p>El n\u00famero de seguimiento se le enviar\u00e1 por correo electr\u00f3nico.<br \/>\nSe le proporcionar\u00e1 un n\u00famero de seguimiento en su correo electr\u00f3nico de confirmaci\u00f3n de env\u00edo. Puede utilizar el n\u00famero y realizar el seguimiento de su pedido en <a href=\"https:\/\/www.17track.net\">https:\/\/www.17track.net<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div  class=\"sec_row container\"><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1579116498597\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-offset-1 vc_col-lg-3 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3>Pagos<\/h3>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-6 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_tta-container\" data-vc-action=\"collapse\"><div class=\"vc_general vc_tta vc_tta-accordion vc_tta-o-shape-group vc_tta-controls-align-left\" style=\"--vc-tta-spacing: 0px; --vc-tta-gap: 0px;\"><div class=\"vc_tta-panels-container\"><div class=\"vc_tta-panels\"><div class=\"vc_tta-panel vc_active\" id=\"1555532166627-d18a27a7-6515\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><a href=\"#1555532166627-d18a27a7-6515\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">\u00bfQu\u00e9 m\u00e9todos de pago se aceptan?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-plus\"><\/i><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Actualmente aceptamos el pago con tarjeta de cr\u00e9dito (Visa, Mastercard), transferencia bancaria directa y Crypto Wallet. No podemos recibir el dinero en efectivo.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><div class=\"vc_tta-panel\" id=\"1555532166698-b9e07fe9-85b4\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><a href=\"#1555532166698-b9e07fe9-85b4\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">\u00bfAceptan tarjetas de cr\u00e9dito internacionales?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-plus\"><\/i><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>S\u00ed, admitimos pagos internacionales con tarjeta de cr\u00e9dito.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><div class=\"vc_tta-panel\" id=\"1555532166782-e41f6de6-d637\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><a href=\"#1555532166782-e41f6de6-d637\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">\u00bfCobran impuestos sobre la venta de alg\u00fan art\u00edculo?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-plus\"><\/i><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Los precios de los pedidos incluyen todos los impuestos, incluidos los derechos de aduana (excepto Canad\u00e1).<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div  class=\"sec_row container\"><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1579116504661\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-offset-1 vc_col-lg-3 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3>Env\u00edos y devoluciones<\/h3>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-6 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_tta-container\" data-vc-action=\"collapse\"><div class=\"vc_general vc_tta vc_tta-accordion vc_tta-o-shape-group vc_tta-controls-align-left\" style=\"--vc-tta-spacing: 0px; --vc-tta-gap: 0px;\"><div class=\"vc_tta-panels-container\"><div class=\"vc_tta-panels\"><div class=\"vc_tta-panel vc_active\" id=\"1554865954832-7b4f4f32-3205\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><a href=\"#1554865954832-7b4f4f32-3205\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">Quiero devolver mi compra. \u00bfQu\u00e9 debo hacer?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-plus\"><\/i><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Siempre puede ponerse en contacto con nosotros para cualquier consulta sobre devoluciones en\u00a0\u00a0<a href=\"mailto:support@chicvape.com\">support@chicvape.com<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><div class=\"vc_tta-panel\" id=\"1554865954888-c3d499b3-2d6e\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><a href=\"#1554865954888-c3d499b3-2d6e\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">\u00bfCu\u00e1nto tardar\u00e9 en recibir el reembolso?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-plus\"><\/i><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>En circunstancias normales, el reembolso se efectuar\u00e1 directamente en su tarjeta bancaria y tardar\u00e1 entre 3 y 15 d\u00edas. El tiempo espec\u00edfico est\u00e1 sujeto principalmente al tiempo de procesamiento de su banco local.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><div class=\"vc_tta-panel\" id=\"1554865954966-a58332cc-34e7\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><a href=\"#1554865954966-a58332cc-34e7\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">\u00bfC\u00f3mo puedo cancelar o modificar mi pedido?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-plus\"><\/i><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>La modificaci\u00f3n de su pedido est\u00e1 permitida hasta las 23:00 horas (PDT.-7 GMT) del mismo d\u00eda en que se realiz\u00f3 el pedido.Puede ponerse en contacto con nosotros a trav\u00e9s de <a href=\"\/es\/support@chicvape.com\/\">support@chicvape.com<\/a> para solicitar el cambio.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><div class=\"vc_tta-panel\" id=\"1554865955032-f07c32a3-1c21\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><a href=\"#1554865955032-f07c32a3-1c21\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">\u00bfC\u00f3mo puedo obtener ayuda si la necesito?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-plus\"><\/i><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Si necesita ponerse en contacto con nosotros, env\u00edenos un correo electr\u00f3nico (<a href=\"mailto:support@chicvape.com\">support@chicvape.com<\/a>)o p\u00f3ngase en contacto con nosotros por whatapp. Atenderemos sus consultas con prontitud.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div  class=\"sec_row container\"><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1579116504661\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-offset-1 vc_col-lg-3 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3>Shipping Protection<\/h3>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-6 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>If your parcel is lost in transit, we will reship or refund<br \/>\nIf delivery is delayed, we provide tracking support<br \/>\nCustoms issues will be handled case by case<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><div  class=\"sec_row container\"><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1579116504661\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-offset-1 vc_col-lg-3 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3>Why Choose Our DDP Shipping?<\/h3>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-6 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>No hidden customs fees<br \/>\nPre-cleared shipping routes<br \/>\nFaster EU delivery via Germany hub<br \/>\nReal-time tracking available<br \/>\nStable logistics for wholesale orders<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><div  class=\"sec_row container-fluid\"><div class=\"vc_row wpb_row vc_row-fluid no-padding vc_custom_1578537181414 vc_row-has-fill\"><div class=\"wpb_column vc_column_container vc_col-sm-12 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid max_width vc_row-o-content-middle vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-offset-1 vc_col-lg-6 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h5 class=\"fancy-title\">P\u00f3ngase en contacto con<\/h5>\n<h2>\u00bfA\u00fan tiene preguntas?<\/h2>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-3 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\t\t<div id=\"et-button-6a634533ed52b\" class=\"et_btn_align_center animation bottom-to-top\">\n\t\t\t<a href=\"#\" class=\"et_btn button et_btn_md solid color-#b9a16b  arrow-enabled\"  role=\"button\" title=\"P\u00f3ngase en contacto con nosotros\" ><span>P\u00f3ngase en contacto con nosotros<\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\r\n\t width=\"30px\" height=\"18px\" viewbox=\"0 0 30 18\" enable-background=\"new 0 0 30 18\" xml:space=\"preserve\">\r\n<path class=\"handle\" d=\"M20.305,16.212c-0.407,0.409-0.407,1.071,0,1.479s1.068,0.408,1.476,0l7.914-7.952c0.408-0.409,0.408-1.071,0-1.481\tl-7.914-7.952c-0.407-0.409-1.068-0.409-1.476,0s-0.407,1.071,0,1.48l7.185,7.221L20.305,16.212z\"\/>\r\n<path class=\"bar\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1,8h28.001c0.551,0,1,0.448,1,1c0,0.553-0.449,1-1,1H1c-0.553,0-1-0.447-1-1\tC0,8.448,0.447,8,1,8z\"\/>\r\n<\/svg>\r\n<\/a>\n\t\t<\/div>\n\t\t\n\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"FAQ's Most frequently asked questions Shopping Basics What Shipping Methods Are Available? Countries that we can ship with\u00a0DDP\u00a0(Delivery duty paid) Method, it doesn\u2019t request you do customs clearance and no duties for you\uff08except Canada\uff09. They will be safely shipped to you What are your shipping and return policies? Shipping Policy [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"class_list":["post-57","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/chicvape.com\/es\/wp-json\/wp\/v2\/pages\/57","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chicvape.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/chicvape.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/chicvape.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/chicvape.com\/es\/wp-json\/wp\/v2\/comments?post=57"}],"version-history":[{"count":3,"href":"https:\/\/chicvape.com\/es\/wp-json\/wp\/v2\/pages\/57\/revisions"}],"predecessor-version":[{"id":19059,"href":"https:\/\/chicvape.com\/es\/wp-json\/wp\/v2\/pages\/57\/revisions\/19059"}],"wp:attachment":[{"href":"https:\/\/chicvape.com\/es\/wp-json\/wp\/v2\/media?parent=57"}],"curies":[{"name":"gracias","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}