{"id":57,"date":"2019-03-17T15:40:42","date_gmt":"2019-03-17T15:40:42","guid":{"rendered":"https:\/\/goya.everthemes.com\/demo-basic\/?page_id=57"},"modified":"2026-06-16T08:43:33","modified_gmt":"2026-06-16T08:43:33","slug":"faqs","status":"publish","type":"page","link":"https:\/\/chicvape.com\/de\/faqs\/","title":{"rendered":"FAQ's"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><div  class=\"sec_row container-fluid\"><div data-vc-parallax=\"1.5\" class=\"vc_row wpb_row vc_row-fluid no-padding vc_custom_1579287049378 vc_row-has-fill vc_general vc_parallax vc_parallax-content-moving\"><div class=\"wpb_column vc_column_container vc_col-sm-12 et-light-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid max_width\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-6 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element   vc_custom_1562722170105\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h1>FAQ's<\/h1>\n<h4>Am h\u00e4ufigsten gestellte Fragen<\/h4>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div  class=\"sec_row container\"><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1579116490670\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-offset-1 vc_col-lg-3 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3>Grundlagen des Einkaufens<\/h3>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-6 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_tta-container\" data-vc-action=\"collapse\"><div class=\"vc_general vc_tta vc_tta-accordion vc_tta-o-shape-group vc_tta-controls-align-left\" style=\"--vc-tta-spacing: 0px; --vc-tta-gap: 0px;\"><div class=\"vc_tta-panels-container\"><div class=\"vc_tta-panels\"><div class=\"vc_tta-panel vc_active\" id=\"1522322738673-aea3abb5-b800fe1b-0bf9\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><a href=\"#1522322738673-aea3abb5-b800fe1b-0bf9\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">Welche Versandarten gibt es?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-plus\"><\/i><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>L\u00e4nder, in die wir liefern k\u00f6nnen\u00a0<strong>DDP<\/strong>\u00a0(<strong>Lieferung verzollt<\/strong>) Methode, es erfordert keine Zollabfertigung und keine Z\u00f6lle f\u00fcr Sie\uff08au\u00dfer Kanada\uff09. Sie werden sicher an Sie verschickt werden<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><div class=\"vc_tta-panel\" id=\"1522322738697-88e8c59b-62ccfe1b-0bf9\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><a href=\"#1522322738697-88e8c59b-62ccfe1b-0bf9\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">Wie lauten Ihre Versand- und R\u00fcckgabebestimmungen?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-plus\"><\/i><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p class=\"p1\"><b>Versandrichtlinie<\/b><\/p>\n<p class=\"p2\">Der Versand innerhalb der USA und Kanadas ist kostenlos.<\/p>\n<p class=\"p2\">F\u00fcr andere L\u00e4nder und Regionen:<\/p>\n<ul class=\"ul1\">\n<li class=\"li2\">Bestellungen bis zu 50 St\u00fcck: Versandgeb\u00fchr betr\u00e4gt $10.<\/li>\n<li class=\"li2\">Bestellungen von 51 bis 99 St\u00fcck: Versandgeb\u00fchr betr\u00e4gt $20.<\/li>\n<li class=\"li2\">Bestellungen ab 100 St\u00fcck: Versandgeb\u00fchr betr\u00e4gt $0.25 pro St\u00fcck.<\/li>\n<\/ul>\n<p class=\"p1\"><b>DDP (Delivered Duty Paid) Versand<\/b><\/p>\n<p class=\"p2\">F\u00fcr die unten aufgef\u00fchrten L\u00e4nder bieten wir DDP-Versand (Delivered Duty Paid) an. Bei dieser Versandart m\u00fcssen Kunden keine Zollabfertigung durchf\u00fchren oder Einfuhrabgaben zahlen (au\u00dfer f\u00fcr Kanada, wo lokale Steuern und Abgaben anfallen k\u00f6nnen).<\/p>\n<p class=\"p2\"><b>Vereinigte Staaten<\/b> \u2013 UPS Express (au\u00dfer Alaska und Hawaii)<\/p>\n<p class=\"p2\"><b>Vereinigtes K\u00f6nigreich<\/b> \u2013 Lokaler DPD Express<\/p>\n<p class=\"p2\"><b>Europa<\/b> \u2013 UPS Express \/ DPD Express \/ DHL Express<\/p>\n<p class=\"p2\">F\u00fcr DDP-Versand berechtigte europ\u00e4ische L\u00e4nder:<\/p>\n<p class=\"p2\">Deutschland, Belgien, Luxemburg, Niederlande, Tschechische Republik, Polen, Kroatien, Slowakei, Slowenien, Finnland, D\u00e4nemark, Schweden, \u00d6sterreich, Frankreich, Italien, Ungarn, Bulgarien, Litauen, Estland, Lettland, Griechenland, Irland, Portugal und Spanien.<\/p>\n<p class=\"p2\">Alle EU-Pakete werden \u00fcber unser EU-Logistikzentrum in Deutschland abgewickelt, um eine schnellere Zollabfertigung und stabile Lieferung zu gew\u00e4hrleisten.<\/p>\n<p class=\"p1\"><b>Versicherungsrichtlinie<\/b><\/p>\n<p class=\"p2\">Versandversicherung ist nur f\u00fcr Bestellungen nach Europa, das Vereinigte K\u00f6nigreich, Japan und S\u00fcdkorea verf\u00fcgbar.<\/p>\n<p class=\"p2\">Bestellungen in alle anderen L\u00e4nder und Regionen sind nicht versichert. ChicVape \u00fcbernimmt keine Verantwortung f\u00fcr Zollprobleme, Einfuhrbeschr\u00e4nkungen, Paketbeschlagnahmungen, Versandverz\u00f6gerungen, Verlust, Besch\u00e4digung oder andere versandbedingte Risiken, die nach dem Versand der Bestellung auftreten k\u00f6nnen.<\/p>\n<p class=\"p2\">Kunden wird dringend empfohlen, vor der Bestellung die lokalen Einfuhrbestimmungen und Produkteinschr\u00e4nkungen zu \u00fcberpr\u00fcfen.<\/p>\n<p class=\"p2\">Mit der Aufgabe einer Bestellung erkennt der Kunde die oben genannten Versand- und Versicherungsrichtlinien an und akzeptiert sie.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Versandzeit\uff1a<\/p>\n<table>\n<tbody>\n<tr>\n<td>Land<\/td>\n<td>Versandart<\/td>\n<td>Versandzeit<\/td>\n<\/tr>\n<tr>\n<td>USA<\/td>\n<td>Lokaler UPS Boden<\/td>\n<td>8~15 Tage<\/td>\n<\/tr>\n<tr>\n<td>Gro\u00dfbritannien<\/td>\n<td>Lokaler DPD-Express<\/td>\n<td>7~12 Tage<\/td>\n<\/tr>\n<tr>\n<td>Deutschland<\/td>\n<td>UPS\/DPD\/DHL Deutschland<\/td>\n<td>8~15 Tage<\/td>\n<\/tr>\n<tr>\n<td>Frankreich<\/td>\n<td>UPS\/DPD\/DHL Deutschland<\/td>\n<td>10~15 Tage<\/td>\n<\/tr>\n<tr>\n<td>Belgien<\/td>\n<td>UPS\/DPD\/DHL Deutschland<\/td>\n<td>10~15 Tage<\/td>\n<\/tr>\n<tr>\n<td>Luxemburg<\/td>\n<td>UPS\/DPD\/DHL Deutschland<\/td>\n<td>8~15 Tage<\/td>\n<\/tr>\n<tr>\n<td>Niederlande<\/td>\n<td>UPS\/DPD\/DHL Deutschland<\/td>\n<td>10~15 Tage<\/td>\n<\/tr>\n<tr>\n<td>Tschechische Republik<\/td>\n<td>UPS\/DPD\/DHL Deutschland<\/td>\n<td>10~15 Tage<\/td>\n<\/tr>\n<tr>\n<td>Polen<\/td>\n<td>UPS\/DPD\/DHL Deutschland<\/td>\n<td>10~15 Tage<\/td>\n<\/tr>\n<tr>\n<td>Kroatien<\/td>\n<td>UPS\/DPD\/DHL Deutschland<\/td>\n<td>10~15 Tage<\/td>\n<\/tr>\n<tr>\n<td>Slowakei<\/td>\n<td>UPS\/DPD\/DHL Deutschland<\/td>\n<td>10~15 Tage<\/td>\n<\/tr>\n<tr>\n<td>Slowenien<\/td>\n<td>UPS\/DPD\/DHL Deutschland<\/td>\n<td>8~15 Tage<\/td>\n<\/tr>\n<tr>\n<td>Finnland<\/td>\n<td>UPS\/DPD\/DHL Deutschland<\/td>\n<td>10~15 Tage<\/td>\n<\/tr>\n<tr>\n<td>D\u00e4nemark<\/td>\n<td>UPS\/DPD\/DHL Deutschland<\/td>\n<td>10~15 Tage<\/td>\n<\/tr>\n<tr>\n<td>Schweden<\/td>\n<td>UPS\/DPD\/DHL Deutschland<\/td>\n<td>10~15 Tage<\/td>\n<\/tr>\n<tr>\n<td>\u00d6sterreich<\/td>\n<td>UPS\/DPD\/DHL Deutschland<\/td>\n<td>10~15 Tage<\/td>\n<\/tr>\n<tr>\n<td>Italien<\/td>\n<td>UPS\/DPD\/DHL Deutschland<\/td>\n<td>10~15 Tage<\/td>\n<\/tr>\n<tr>\n<td>Ungarn<\/td>\n<td>UPS\/DPD\/DHL Deutschland<\/td>\n<td>9~15 Tage<\/td>\n<\/tr>\n<tr>\n<td>Litauen<\/td>\n<td>UPS\/DPD\/DHL Deutschland<\/td>\n<td>10~15 Tage<\/td>\n<\/tr>\n<tr>\n<td>Estland<\/td>\n<td>UPS\/DPD\/DHL Deutschland<\/td>\n<td>12~15 Tage<\/td>\n<\/tr>\n<tr>\n<td>Lettland<\/td>\n<td>UPS\/DPD\/DHL Deutschland<\/td>\n<td>10~15 Tage<\/td>\n<\/tr>\n<tr>\n<td>Griechenland<\/td>\n<td>UPS\/DPD\/DHL Deutschland<\/td>\n<td>10~15 Tage<\/td>\n<\/tr>\n<tr>\n<td>Irland<\/td>\n<td>UPS\/DPD\/DHL Deutschland<\/td>\n<td>10~15 Tage<\/td>\n<\/tr>\n<tr>\n<td>Portugal<\/td>\n<td>UPS\/DPD\/DHL Deutschland<\/td>\n<td>8~15 Tage<\/td>\n<\/tr>\n<tr>\n<td>Spanien<\/td>\n<td>UPS\/DPD\/DHL Deutschland<\/td>\n<td>10~15 Tage<\/td>\n<\/tr>\n<tr>\n<td>UAE (nur Dubai)<\/td>\n<td>Standleitung Dubai<\/td>\n<td>12~18 Tage<\/td>\n<\/tr>\n<tr>\n<td>S\u00fcdafrika<\/td>\n<td>S\u00fcdafrika Standleitung<\/td>\n<td>15~25 Tage<\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><div class=\"vc_tta-panel\" id=\"1522322884722-77aa01b6-d3ecfe1b-0bf9\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><a href=\"#1522322884722-77aa01b6-d3ecfe1b-0bf9\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">Wann wird meine Bestellung versandt?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-plus\"><\/i><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Bitte rechnen Sie mit einer Bearbeitungs- und Produktionszeit von 1 - 5 Werktagen f\u00fcr die Auslieferung Ihrer Bestellung.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><div class=\"vc_tta-panel\" id=\"1693371697749-08421e7a-5f91\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><a href=\"#1693371697749-08421e7a-5f91\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">Wie kann ich meine Bestellung verfolgen?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-plus\"><\/i><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Auf der Bestellseite k\u00f6nnen Sie sich <a href=\"https:\/\/chicvape.com\/de\/mein-account\/bestellungen\/\">https:\/\/chicvape.com\/my-account\/orders\/ <\/a><\/p>\n<p>Die Tracking-Nummer wird Ihnen per E-Mail zugeschickt.<br \/>\nIn Ihrer Versandbest\u00e4tigungs-E-Mail wird Ihnen eine Tracking-Nummer mitgeteilt. Sie k\u00f6nnen die Nummer verwenden und Ihre Bestellung verfolgen unter <a href=\"https:\/\/www.17track.net\">https:\/\/www.17track.net<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div  class=\"sec_row container\"><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1579116498597\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-offset-1 vc_col-lg-3 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3>Zahlungen<\/h3>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-6 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_tta-container\" data-vc-action=\"collapse\"><div class=\"vc_general vc_tta vc_tta-accordion vc_tta-o-shape-group vc_tta-controls-align-left\" style=\"--vc-tta-spacing: 0px; --vc-tta-gap: 0px;\"><div class=\"vc_tta-panels-container\"><div class=\"vc_tta-panels\"><div class=\"vc_tta-panel vc_active\" id=\"1555532166627-d18a27a7-6515\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><a href=\"#1555532166627-d18a27a7-6515\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">Welche Zahlungsarten werden akzeptiert?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-plus\"><\/i><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Wir akzeptieren derzeit die Zahlung per Kreditkarte (Visa, Mastercard), Direkt\u00fcberweisung und Crypto Wallet .Wir k\u00f6nnen das Bargeld nicht erhalten.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><div class=\"vc_tta-panel\" id=\"1555532166698-b9e07fe9-85b4\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><a href=\"#1555532166698-b9e07fe9-85b4\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">Akzeptieren Sie internationale Kreditkarten?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-plus\"><\/i><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Ja, wir unterst\u00fctzen internationale Kreditkartenzahlungen.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><div class=\"vc_tta-panel\" id=\"1555532166782-e41f6de6-d637\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><a href=\"#1555532166782-e41f6de6-d637\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">Erheben Sie Umsatzsteuer auf alle Artikel?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-plus\"><\/i><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Die Bestellpreise enthalten alle Steuern und Z\u00f6lle (au\u00dfer in Kanada).<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div  class=\"sec_row container\"><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1579116504661\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-offset-1 vc_col-lg-3 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3>Versand und R\u00fcckgabe<\/h3>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-6 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_tta-container\" data-vc-action=\"collapse\"><div class=\"vc_general vc_tta vc_tta-accordion vc_tta-o-shape-group vc_tta-controls-align-left\" style=\"--vc-tta-spacing: 0px; --vc-tta-gap: 0px;\"><div class=\"vc_tta-panels-container\"><div class=\"vc_tta-panels\"><div class=\"vc_tta-panel vc_active\" id=\"1554865954832-7b4f4f32-3205\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><a href=\"#1554865954832-7b4f4f32-3205\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">Ich m\u00f6chte meinen Kauf zur\u00fcckgeben! Was muss ich tun?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-plus\"><\/i><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Bei Fragen zur R\u00fccksendung k\u00f6nnen Sie uns jederzeit kontaktieren unter\u00a0\u00a0<a href=\"mailto:support@chicvape.com\">support@chicvape.com<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><div class=\"vc_tta-panel\" id=\"1554865954888-c3d499b3-2d6e\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><a href=\"#1554865954888-c3d499b3-2d6e\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">Wie lange dauert es, bis ich eine R\u00fcckerstattung erhalte?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-plus\"><\/i><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Unter normalen Umst\u00e4nden wird die R\u00fcckerstattung direkt auf Ihre Bankkarte \u00fcberwiesen, und es dauert etwa 3 bis 15 Tage. Die spezifische Zeit ist haupts\u00e4chlich abh\u00e4ngig von der Bearbeitungszeit Ihrer lokalen Bank.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><div class=\"vc_tta-panel\" id=\"1554865954966-a58332cc-34e7\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><a href=\"#1554865954966-a58332cc-34e7\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">Wie kann ich meine Bestellung stornieren oder \u00e4ndern?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-plus\"><\/i><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Eine \u00c4nderung Ihrer Bestellung ist bis 23:00 Uhr (PDT - 7 GMT) am selben Tag der Bestellung m\u00f6glich. <a href=\"\/de\/support@chicvape.com\/\">support@chicvape.com<\/a> um eine \u00c4nderung zu beantragen.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><div class=\"vc_tta-panel\" id=\"1554865955032-f07c32a3-1c21\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><a href=\"#1554865955032-f07c32a3-1c21\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">Wie kann ich Hilfe bekommen, wenn ich sie brauche?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-plus\"><\/i><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Wenn Sie uns kontaktieren m\u00f6chten, senden Sie bitte eine E-Mail (<a href=\"mailto:support@chicvape.com\">support@chicvape.com<\/a>)uns oder kontaktieren Sie uns \u00fcber whatapp. Wir werden Ihre Fragen schnellstm\u00f6glich beantworten.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div  class=\"sec_row container\"><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1579116504661\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-offset-1 vc_col-lg-3 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3>Versandschutz<\/h3>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-6 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Wenn Ihr Paket w\u00e4hrend des Transports verloren geht, senden wir es erneut oder erstatten den Betrag<br \/>\nBei Lieferverz\u00f6gerungen bieten wir Tracking-Unterst\u00fctzung<br \/>\nZollprobleme werden von Fall zu Fall behandelt<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><div  class=\"sec_row container\"><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1579116504661\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-offset-1 vc_col-lg-3 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3>Warum unseren DDP-Versand w\u00e4hlen?<\/h3>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-6 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Keine versteckten Zollgeb\u00fchren<br \/>\nVorab gekl\u00e4rte Versandwege<br \/>\nSchnellere EU-Lieferung \u00fcber deutsches Drehkreuz<br \/>\nEchtzeitverfolgung verf\u00fcgbar<br \/>\nStabile Logistik f\u00fcr Gro\u00dfhandelsbestellungen<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><div  class=\"sec_row container-fluid\"><div class=\"vc_row wpb_row vc_row-fluid no-padding vc_custom_1578537181414 vc_row-has-fill\"><div class=\"wpb_column vc_column_container vc_col-sm-12 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid max_width vc_row-o-content-middle vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-offset-1 vc_col-lg-6 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h5 class=\"fancy-title\">Kontakt<\/h5>\n<h2>Haben Sie noch Fragen?<\/h2>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-3 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\t\t<div id=\"et-button-6a6344fa8e535\" class=\"et_btn_align_center animation bottom-to-top\">\n\t\t\t<a href=\"#\" class=\"et_btn button et_btn_md solid color-#b9a16b  arrow-enabled\"  role=\"button\" title=\"Kontakt\" ><span>Kontakt<\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\r\n\t width=\"30px\" height=\"18px\" viewbox=\"0 0 30 18\" enable-background=\"new 0 0 30 18\" xml:space=\"preserve\">\r\n<path class=\"handle\" d=\"M20.305,16.212c-0.407,0.409-0.407,1.071,0,1.479s1.068,0.408,1.476,0l7.914-7.952c0.408-0.409,0.408-1.071,0-1.481\tl-7.914-7.952c-0.407-0.409-1.068-0.409-1.476,0s-0.407,1.071,0,1.48l7.185,7.221L20.305,16.212z\"\/>\r\n<path class=\"bar\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1,8h28.001c0.551,0,1,0.448,1,1c0,0.553-0.449,1-1,1H1c-0.553,0-1-0.447-1-1\tC0,8.448,0.447,8,1,8z\"\/>\r\n<\/svg>\r\n<\/a>\n\t\t<\/div>\n\t\t\n\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"FAQ's Most frequently asked questions Shopping Basics What Shipping Methods Are Available? Countries that we can ship with\u00a0DDP\u00a0(Delivery duty paid) Method, it doesn\u2019t request you do customs clearance and no duties for you\uff08except Canada\uff09. They will be safely shipped to you What are your shipping and return policies? Shipping Policy [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"class_list":["post-57","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/chicvape.com\/de\/wp-json\/wp\/v2\/pages\/57","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chicvape.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/chicvape.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/chicvape.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/chicvape.com\/de\/wp-json\/wp\/v2\/comments?post=57"}],"version-history":[{"count":3,"href":"https:\/\/chicvape.com\/de\/wp-json\/wp\/v2\/pages\/57\/revisions"}],"predecessor-version":[{"id":19059,"href":"https:\/\/chicvape.com\/de\/wp-json\/wp\/v2\/pages\/57\/revisions\/19059"}],"wp:attachment":[{"href":"https:\/\/chicvape.com\/de\/wp-json\/wp\/v2\/media?parent=57"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}